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The Western Reserve PBS DTV Help Desk
 
   
  Solving Antenna Reception Issues
 

Many of our viewers have made the transition to digital television (DTV), and we have found that quite a few have chosen to keep their analog TV sets and antennas. They are doing this by using a DTV converter box to receive our digital TV signals (to date, 45.1 and 45.2 for the Youngstown area; 49.1 and 49.2 for the Akron/Canton/Cleveland area).

Amanda Donatelli, our DTV Help Desk coordinator, has received a few calls asking, “Why can’t I get your station after I’ve connected my converter box?” While the ultimate answer to this question may vary, many times the problem involves antenna reception issues.

The analog signals that we have all viewed for more than half a century allowed for the viewing of weak, “snowy” signals. However, that same weak signal in DTV is seen as small blocks or a blank screen with the words “no or weak signal.” DTV requires a good signal so if you are using an antenna, for the best reception, it will need to be an outdoor antenna that is in good condition. If you are currently using an indoor antenna, though, try connecting your converter box to your existing set-up first before making any additional purchases.

The positioning of the antenna also may be an issue. Sometimes the addition of a simple rotor can help. In order to receive a strong signal, you will need to aim your antenna toward the city of Salem for channel 45 or toward the city of Copley for channel 49. The Web site www.antennaweb.org gives the exact direction to point your antenna.

For more information, contact our Help Desk at 1-877-DTV-4PBS or e-mail .

     
 
 
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